Customer question: We did achieve the stated flow when we tested your RO membrane. Can you share the initial performance of the membrane we received when first tested?
Template answer:
While lab specifications like "2,400 gallons per day," "98.5% rejection rate" or "8% fresh water recovery rate" are useful benchmarks, these specifications are measured under careful, lab-controlled conditions — ideal water temperature, precise pressure, and clean water.
Be aware that real-world performance varies significantly based on your specific water conditions, temperature, and system configuration. But I'm happy to share a PDF data sheet of the model you're evaluating.
[Internal Notes]
The most important step when getting questions about RO membrane performance is to double check the customer's existing membrane's model number and size and locate the SpiroPure equivalent on our cross-reference charts — this ensures they get a compatible, NSF-certified replacement that's properly engineered for their system's design specifications.
We are not in a position to "recommend" a specific filter, just to help them find the correct replacement if we have it.
https://www.allfilters.com/industrial-ro-membranes
https://www.allfilters.com/commercial-ro-membranes
